How We Protect Your Information

Information We Collect

When you join our From Agis family, we gather some information to make your experience delightful. This includes your name, email, shipping address, and payment details. We also collect data on your preferences and orders, so we can tailor our cheese offerings just for you. Rest assured, we only collect what’s necessary to keep our cheese deliveries smooth and enjoyable, and we do so with your consent.

How We Use It

Your information is like a special recipe, and we use it to enhance your time with us. We may send you updates about your subscription, share exciting cheese pairings, or offer exclusive deals tailored to your tastes. Additionally, we analyze trends to improve our service. If you ever fancy a change, you can opt out of promotional communications at any time. Your connection with us should feel warm and personal, just like the cheese we deliver.

Sharing & Disclosure

We believe in transparency, so we only share your data when absolutely necessary. This might include trusted partners who help us with shipping or payment processing. We do not sell your information to third parties. If required by law, we may disclose your information to comply with legal obligations. Our goal is to maintain your trust while ensuring your cheese arrives safely at your door.

Cookies & Tracking

To help us provide a better experience, we use cookies and similar technologies on our website. These little data files help us remember your preferences and improve site performance. You can manage your cookie settings through your browser, but keep in mind that disabling cookies may affect your ability to enjoy our site fully. We want you to savor every moment, so we encourage you to keep them on!

Data Retention

Your information is important to us, and we take steps to retain it only as long as necessary. We keep your data while you have an active subscription or as needed to fulfill legal obligations. If you decide to part ways with us, we will securely delete your information after a reasonable time. Just know that we’ll always handle your data with care, like the fine cheeses we curate.

Security

Security is a top priority at From Agis. We utilize industry-standard security measures to protect your personal information from unauthorized access or disclosure. This includes encrypting sensitive data and regularly reviewing our security practices. While no system is completely foolproof, we’re committed to safeguarding your information as best as we can, so you can focus on enjoying your cheese.

Your Rights

You have rights regarding your personal information, especially if you reside in California, Virginia, Connecticut, or Colorado. Under the CCPA, CPRA, VCDPA, CTDPA, and other privacy laws, you can request access to, deletion of, or information about your data. If you’d like to exercise your rights, feel free to reach out to us. We want to ensure you feel comfortable and informed about your data.

Children’s Privacy

From Agis is committed to protecting children’s privacy. We do not knowingly collect personal information from anyone under the age of 13, in accordance with COPPA. If you believe we have collected such information, please contact us immediately, and we will take steps to delete it. We value the safety and privacy of all our customers, young or old.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational reasons. We will notify you of any significant changes via email or through a notice on our website. Your continued use of our services after any changes means you accept the updated policy. We encourage you to revisit this page periodically, so you stay informed on how we protect your information.